{"id":347,"date":"2016-08-23T06:44:55","date_gmt":"2016-08-23T06:44:55","guid":{"rendered":"http:\/\/demo.uix.store\/sober\/?page_id=347"},"modified":"2025-06-18T16:38:00","modified_gmt":"2025-06-18T14:38:00","slug":"faqs","status":"publish","type":"page","link":"https:\/\/obscurra.eu\/fr\/faqs\/","title":{"rendered":"FAQ"},"content":{"rendered":"<div data-elementor-type=\"wp-page\" data-elementor-id=\"347\" class=\"elementor elementor-347\">\n\t\t\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-c5f4b60 elementor-section-full_width elementor-section-stretched elementor-section-height-default elementor-section-height-default\" data-id=\"c5f4b60\" data-element_type=\"section\" data-settings=\"{&quot;stretch_section&quot;:&quot;section-stretched&quot;,&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-a9bc71e\" data-id=\"a9bc71e\" data-element_type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-f323493 elementor-widget elementor-widget-sober-section-heading\" data-id=\"f323493\" data-element_type=\"widget\" data-widget_type=\"sober-section-heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"sober-section-heading sober-section-heading--default\"><span class=\"sober-section-heading__title\">FAQ<\/span><\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-6c43 elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"6c43\" data-element_type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-32c0\" data-id=\"32c0\" data-element_type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-c11dcb4 elementor-widget elementor-widget-heading\" data-id=\"c11dcb4\" data-element_type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h3 class=\"elementor-heading-title elementor-size-default\">Une question\u00a0? Nous avons la r\u00e9ponse.<\/h3>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-19d87a6 elementor-widget elementor-widget-text-editor\" data-id=\"19d87a6\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p data-start=\"118\" data-end=\"297\">Vous trouverez ci-dessous les r\u00e9ponses aux questions les plus fr\u00e9quentes concernant vos achats en magasin. Si vous ne trouvez pas l&#039;information dont vous avez besoin, n&#039;h\u00e9sitez pas \u00e0 nous contacter\u00a0; nous serons ravis de vous aider\u00a0!<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-07eecb6 elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"07eecb6\" data-element_type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-f4ba3bd\" data-id=\"f4ba3bd\" data-element_type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-e53c582 elementor-widget elementor-widget-sober-faq\" data-id=\"e53c582\" data-element_type=\"widget\" data-widget_type=\"sober-faq.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"sober-faq sober-faq--elementor\">\n\t\t\t<div class=\"sober-faq__question question\">\n\t\t\t\t<span class=\"sober-faq__question-label question-label\">Question<\/span>\n\t\t\t\t<span class=\"sober-faq__question-icon question-icon\"><span class=\"toggle-icon\"><\/span><\/span>\n\t\t\t\t<span class=\"question-title sober-faq__question-title\">Combien de temps vais-je attendre mon envoi ?<\/span>\n\t\t\t<\/div>\n\t\t\t<div class=\"sober-faq__answer answer\">\n\t\t\t\t<span class=\"sober-faq__answer-label answer-label\">Answer<\/span>\n\t\t\t\t<div class=\"sober-faq__answer-content\"><p data-start=\"357\" data-end=\"514\">Le d\u00e9lai de traitement d&#039;une commande est g\u00e9n\u00e9ralement de 5 \u00e0 10 jours ouvr\u00e9s. \u00c0 cela s&#039;ajoute le d\u00e9lai de livraison, qui d\u00e9pend du mode d&#039;exp\u00e9dition choisi (coursier, consigne \u00e0 colis, etc.).<\/p><p data-start=\"1632\" data-end=\"1734\">\u00a0<\/p><\/div>\n\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-5e1a7d7 elementor-widget elementor-widget-sober-faq\" data-id=\"5e1a7d7\" data-element_type=\"widget\" data-widget_type=\"sober-faq.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"sober-faq sober-faq--elementor\">\n\t\t\t<div class=\"sober-faq__question question\">\n\t\t\t\t<span class=\"sober-faq__question-label question-label\">Question<\/span>\n\t\t\t\t<span class=\"sober-faq__question-icon question-icon\"><span class=\"toggle-icon\"><\/span><\/span>\n\t\t\t\t<span class=\"question-title sober-faq__question-title\">Proposez-vous une livraison internationale ?<\/span>\n\t\t\t<\/div>\n\t\t\t<div class=\"sober-faq__answer answer\">\n\t\t\t\t<span class=\"sober-faq__answer-label answer-label\">Answer<\/span>\n\t\t\t\t<div class=\"sober-faq__answer-content\"><p data-start=\"777\" data-end=\"887\">Oui, nous traitons \u00e9galement les commandes internationales. Les frais et d\u00e9lais de livraison sont indiqu\u00e9s dans le panier apr\u00e8s avoir s\u00e9lectionn\u00e9 le pays.<\/p><\/div>\n\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-92fd6cd elementor-widget elementor-widget-sober-faq\" data-id=\"92fd6cd\" data-element_type=\"widget\" data-widget_type=\"sober-faq.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"sober-faq sober-faq--elementor\">\n\t\t\t<div class=\"sober-faq__question question\">\n\t\t\t\t<span class=\"sober-faq__question-label question-label\">Question<\/span>\n\t\t\t\t<span class=\"sober-faq__question-icon question-icon\"><span class=\"toggle-icon\"><\/span><\/span>\n\t\t\t\t<span class=\"question-title sober-faq__question-title\">Comment puis-je payer ma commande ?<\/span>\n\t\t\t<\/div>\n\t\t\t<div class=\"sober-faq__answer answer\">\n\t\t\t\t<span class=\"sober-faq__answer-label answer-label\">Answer<\/span>\n\t\t\t\t<div class=\"sober-faq__answer-content\"><p data-start=\"936\" data-end=\"1025\">Nous acceptons les paiements par carte, BLIK, les virements en ligne et les paiements en esp\u00e8ces \u00e0 la livraison (en Pologne).<\/p><\/div>\n\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-6c35bbf elementor-widget elementor-widget-sober-faq\" data-id=\"6c35bbf\" data-element_type=\"widget\" data-widget_type=\"sober-faq.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"sober-faq sober-faq--elementor\">\n\t\t\t<div class=\"sober-faq__question question\">\n\t\t\t\t<span class=\"sober-faq__question-label question-label\">Question<\/span>\n\t\t\t\t<span class=\"sober-faq__question-icon question-icon\"><span class=\"toggle-icon\"><\/span><\/span>\n\t\t\t\t<span class=\"question-title sober-faq__question-title\">Que faire si un produit est endommag\u00e9 ou non conforme \u00e0 la description ?<\/span>\n\t\t\t<\/div>\n\t\t\t<div class=\"sober-faq__answer answer\">\n\t\t\t\t<span class=\"sober-faq__answer-label answer-label\">Answer<\/span>\n\t\t\t\t<div class=\"sober-faq__answer-content\"><p data-start=\"1106\" data-end=\"1236\">Contactez-nous au <a class=\"cursor-pointer\" rel=\"noopener\" data-start=\"1131\" data-end=\"1150\">contact@obscurra.pl<\/a> \u2013 Veuillez joindre une photo et votre num\u00e9ro de commande. Nous traitons les r\u00e9clamations dans un d\u00e9lai de 10 jours ouvrables.<\/p><\/div>\n\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-ea3ec3b elementor-widget elementor-widget-sober-faq\" data-id=\"ea3ec3b\" data-element_type=\"widget\" data-widget_type=\"sober-faq.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"sober-faq sober-faq--elementor\">\n\t\t\t<div class=\"sober-faq__question question\">\n\t\t\t\t<span class=\"sober-faq__question-label question-label\">Question<\/span>\n\t\t\t\t<span class=\"sober-faq__question-icon question-icon\"><span class=\"toggle-icon\"><\/span><\/span>\n\t\t\t\t<span class=\"question-title sober-faq__question-title\">Comment puis-je vous contacter ?<\/span>\n\t\t\t<\/div>\n\t\t\t<div class=\"sober-faq__answer answer\">\n\t\t\t\t<span class=\"sober-faq__answer-label answer-label\">Answer<\/span>\n\t\t\t\t<div class=\"sober-faq__answer-content\"><p data-start=\"1286\" data-end=\"1402\">De pr\u00e9f\u00e9rence par e-mail : <a class=\"cursor-pointer\" rel=\"noopener\" data-start=\"1305\" data-end=\"1324\">contact@obscurra.pl<\/a> ou via le formulaire de contact sur le site web. Nous r\u00e9pondons g\u00e9n\u00e9ralement sous 24 heures.<\/p><\/div>\n\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-9dd4e10 elementor-widget elementor-widget-sober-faq\" data-id=\"9dd4e10\" data-element_type=\"widget\" data-widget_type=\"sober-faq.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"sober-faq sober-faq--elementor\">\n\t\t\t<div class=\"sober-faq__question question\">\n\t\t\t\t<span class=\"sober-faq__question-label question-label\">Question<\/span>\n\t\t\t\t<span class=\"sober-faq__question-icon question-icon\"><span class=\"toggle-icon\"><\/span><\/span>\n\t\t\t\t<span class=\"question-title sober-faq__question-title\">Les produits sont-ils faits \u00e0 la main ou fabriqu\u00e9s localement ?<\/span>\n\t\t\t<\/div>\n\t\t\t<div class=\"sober-faq__answer answer\">\n\t\t\t\t<span class=\"sober-faq__answer-label answer-label\">Answer<\/span>\n\t\t\t\t<div class=\"sober-faq__answer-content\"><p data-start=\"1467\" data-end=\"1574\">Oui\u00a0! Beaucoup de nos produits proviennent de petites usines polonaises locales ou sont fabriqu\u00e9s sur commande.<\/p><p data-start=\"1632\" data-end=\"1734\">\u00a0<\/p><\/div>\n\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<\/div>","protected":false},"excerpt":{"rendered":"<p>FAQ Masz pytanie? Mamy odpowied\u017a. Poni\u017cej znajdziesz odpowiedzi na najcz\u0119\u015bciej zadawane pytania dotycz\u0105ce zakup\u00f3w w&hellip;<\/p>","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"elementor_header_footer","meta":{"footnotes":""},"class_list":["post-347","page","type-page","status-publish","hentry"],"_links":{"self":[{"href":"https:\/\/obscurra.eu\/fr\/wp-json\/wp\/v2\/pages\/347","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/obscurra.eu\/fr\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/obscurra.eu\/fr\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/obscurra.eu\/fr\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/obscurra.eu\/fr\/wp-json\/wp\/v2\/comments?post=347"}],"version-history":[{"count":9,"href":"https:\/\/obscurra.eu\/fr\/wp-json\/wp\/v2\/pages\/347\/revisions"}],"predecessor-version":[{"id":2879,"href":"https:\/\/obscurra.eu\/fr\/wp-json\/wp\/v2\/pages\/347\/revisions\/2879"}],"wp:attachment":[{"href":"https:\/\/obscurra.eu\/fr\/wp-json\/wp\/v2\/media?parent=347"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}